Last Updated: February 19, 2025
By accessing or using the services provided by OppScale Solutions ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.
OppScale Solutions provides AI-powered inbound call control systems and voice automation services designed for HVAC, home service, and appointment-based businesses. Our services include:
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Certain services may require payment and are subject to separate service agreements. By subscribing to paid services, you agree to:
We reserve the right to change our pricing at any time. Price changes will be communicated in advance and will not affect existing service agreements during their current term.
By providing your phone number and opting in to receive SMS messages, you expressly consent to receive SMS communications from OppScale Solutions.
By opting in, you agree to receive SMS messages from OppScale Solutions regarding:
Message frequency varies based on your interaction with our services and your specific needs. Message and data rates may apply based on your mobile carrier plan. OppScale Solutions does not charge for SMS messages, but your carrier's standard messaging rates will apply.
You may opt out of SMS communications at any time by replying STOP to any message you receive from OppScale Solutions. You may reply HELP for assistance with our messaging service.
OppScale Solutions is not responsible for delayed or undelivered messages due to carrier limitations, network issues, device compatibility, or other technical factors beyond our control.
All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and audio, are owned by OppScale Solutions and are protected by United States and international copyright, trademark, and other intellectual property laws.
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our privacy practices.
To the fullest extent permitted by applicable law, OppScale Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
You agree to indemnify, defend, and hold harmless OppScale Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of our services or your violation of these Terms.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our services will immediately cease.
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be instituted in the courts of Pennsylvania.
If you have any dispute with OppScale Solutions, you agree to first contact us at chad@oppscalesolutions.com to attempt to resolve the dispute informally.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
These Terms constitute the entire agreement between you and OppScale Solutions regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
If you have questions about these Terms of Service, please contact us:
OppScale Solutions
Pennsylvania, United States
Email: chad@oppscalesolutions.com
For legal or compliance inquiries, please email chad@oppscalesolutions.com.