Privacy Policy

Last Updated: February 19, 2025

Introduction

OppScale Solutions ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Name
Phone number
Email address
Business information
Company name and details

We also automatically collect certain information when you visit our website, including:

IP address
Browser type and version
Device information
Website usage data and analytics

How We Use Information

We use the information we collect for the following purposes:

Service communication and delivery
Appointment scheduling and reminders
Customer support and assistance
SMS notifications and updates
Business operations and service improvement
Responding to inquiries and requests
Compliance with legal obligations

SMS Messaging Policy

SMS Consent Communication

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from OppScale Solutions, you may receive messages related to:

Appointment confirmations
Service updates
Sales follow-ups
Onboarding communication
Account notifications

Message Frequency

Message frequency may vary depending on your interaction with our services and your specific service needs. You may receive multiple messages per week during active engagement.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan. Standard messaging rates from your carrier will apply to all SMS communications.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any SMS message you receive from OppScale Solutions. You may reply HELP for assistance with our SMS service.

Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encrypted data transmission
Secure server infrastructure
Access controls and authentication
Regular security assessments

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Sharing Statement

OppScale Solutions does not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

With service providers who assist in our business operations
When required by law or legal process
To protect our rights, property, or safety
With your explicit consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of your information
Opt-out of certain uses of your information

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

OppScale Solutions
Pennsylvania, United States
Email: chad@oppscalesolutions.com

For compliance or privacy-related inquiries, please email chad@oppscalesolutions.com.