Last Updated: February 19, 2025
OppScale Solutions LLC ("OppScale," "we," "our," or "us") provides technology services to home service businesses. This SMS Communication Policy explains how SMS messaging works when you interact with businesses using our platform.
When you contact a business that uses OppScale Solutions services—by calling them, submitting a web form, or requesting service—you may receive SMS text messages sent on behalf of that business using our platform technology.
Key Point: OppScale Solutions is a technology service provider. We do not independently send marketing messages to consumers. All messages you receive are sent on behalf of the specific business you contacted and are related to your inquiry or service request.
By providing your phone number when you:
You consent to receive SMS text messages sent on behalf of that business regarding your inquiry, appointment, or service request.
Your consent allows the business you contacted to send you SMS messages through our platform for:
These messages are transactional and service-related, not promotional or marketing communications.
Message frequency varies depending on:
You may receive multiple messages related to a single appointment or service request. The business you contacted controls message timing and frequency based on your service needs.
Message and data rates may apply based on your mobile carrier's plan. Standard text messaging rates from your carrier will apply to all messages sent through our platform.
OppScale Solutions does not charge you for SMS messages. However, your mobile carrier's standard messaging rates apply.
You may opt out of SMS communications at any time by replying STOP to any message you receive.
Reply HELP to any message for assistance with our SMS services.
You may also contact OppScale Solutions directly at:
Email: chad@oppscalesolutions.com
Your phone number will not be shared with third parties or affiliates for marketing purposes.
Phone numbers collected through interactions with businesses using OppScale services are used solely to facilitate communication between you and the business you contacted. We do not sell, rent, or share your contact information for marketing.
OppScale Solutions and the businesses using our platform are not responsible for:
Supported carriers include major U.S. carriers. Message delivery is subject to your carrier's network availability and your device's compatibility.
We implement industry-standard security measures to protect your phone number and message data, including:
For more information, see our Privacy Policy.
You have the right to:
For questions about how a specific business is using your information, please contact that business directly.
For questions about OppScale Solutions' SMS platform or data practices, contact us at chad@oppscalesolutions.com.
This SMS Communication Policy should be read in conjunction with:
We may update this SMS Communication Policy from time to time. We will post any changes on this page with a revised "Last Updated" date. Your continued interaction with businesses using our services after changes are posted constitutes acceptance of the updated policy.
For questions about this SMS Communication Policy, please contact us:
OppScale Solutions LLC
Pennsylvania, United States
Email: chad@oppscalesolutions.com